SALON MANAGEMENT COURSE (Duration : 10 days)

Everyone working in the salon should have an understanding of specific aspects of the day to day management and administrative function along with their beauty career skills.

Salon management
Contributing to the effective running of a business
Management of health, safety and security in the salon
Sales management
Quality management of client care
Public Relations (PR)
Marketing
Monitoring and maintenance of the salon area
The reception area
Welcoming clients
Dealing with complaints
Time management
Teamwork
Retailing and promotions
Targets
Emergency procedures and security

SALON OWNERSHIP & MANAGEMENT (Duration : 20 days)

YOUR IDEA, YOUR PLANNING, YOUR BUSINESS

The business plan
Profit and loss accounts
Market research
Business objective
Mission statement
Further knowledge

RECRUITMENT

The process of recruitment
Job advertisements
Shortlisting
Interviewing
Making the job offer
Appraisals

SALON HOUSEKEEPING

Housekeeping
Health and safety
Salon cleanliness

YOUR CUSTOMERS AND THEIR CARE

Receptionist
Trust and confidentiality
A clients visit step-by-step

FINANCIAL MANAGEMENT

Income and expenditure
The cash register
Petty cash
Invoices

MARKETING YOUR DREAM

Different styles of promotional material
Promoting the salon to potential markets
Consumer and market research