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SALON MANAGEMENT COURSE (Duration : 10 days)

Everyone working in the salon should have an understanding of specific aspects of the day to day management and administrative function along with their beauty career skills.


  • Salon management
  • Contributing to the effective running of a business
  • Management of health, safety and security in the salon
  • Sales management
  • Quality management of client care 
  • Public Relations (PR)
  • Marketing
  • Monitoring and maintenance of the salon area 
  • The reception area
  • Welcoming clients
  • Dealing with complaints
  • Time management
  • Teamwork
  • Retailing and promotions
  • Targets
  • Emergency procedures and security

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SALON OWNERSHIP & MANAGEMENT (Duration : 20 days)

YOUR IDEA, YOUR PLANNING, YOUR BUSINESS

  • The business plan
  • Profit and loss accounts
  • Market research
  • Business objective
  • Mission statement
  • Further knowledge 

RECRUITMENT

  • The process of recruitment
  • Job advertisements
  • Shortlisting
  • Interviewing
  • Making the job offer
  • Appraisals

SALON HOUSEKEEPING

  • Housekeeping
  • Health and safety
  • Salon cleanliness

YOUR CUSTOMERS AND THEIR CARE

  • Receptionist
  • Trust and confidentiality
  • A clients visit step-by-step

FINANCIAL MANAGEMENT

  • Income and expenditure
  • The cash register
  • Petty cash
  • Invoices

MARKETING YOUR DREAM

  • Different styles of promotional material
  • Promoting the salon to potential markets
  • Consumer and market research